JDE Digital Workforce Academy

Learn the JDE Digital Workforce

A guided path from first sign-in to building your own agents, with a certificate at the end. Designed so your team can run the platform without needing us.

Work email only. We store your email address and your progress — nothing else.

What you'll learn

🧭

Foundations

How the platform changes the way you solve JDE problems, what it can and cannot do, and how to find your way around it.

4 lessons

📚

Talking to module experts

The built-in JDE specialists: how to ask, how to read the answer, and how to check it.

5 lessons

🤖

Assistants

Chat helpers you create yourself, with no coding. Build one end to end.

4 lessons

⚙️

Agents

Multi-step workflows that can run unattended, and the guardrails that make that safe.

5 lessons

🎯

Skills

Teaching the platform your rules once, so every expert and agent follows them. The route to running it yourself.

4 lessons

🪄

Assistant craft

Find the joyless work in your week and hand it to something that does not mind doing it.

5 lessons

🧩

Agent engineering

Designing an agent that survives contact with real documents, real data and real edge cases.

8 lessons

⚖️

Deterministic rules

Taking the decisions that must be exactly right away from the model and putting them in code you can read.

7 lessons

🩺

Operating agents

Day two onwards: watching, retraining, handling incidents, and retiring agents that have stopped earning their keep.

6 lessons

📮

Email agents and schedules

Build a support inbox that answers under each sender's own JDE security, step by step, with the traps named.

6 lessons

🛠️

Administration

Running the platform: connections, identity, models, the knowledge base and monitoring. A separate certificate.

5 lessons

🔌

The platform over MCP

Connecting another system to the platform, and building agents and their logic from outside the browser.

5 lessons

🤝

Working through your own AI

What MCP is, and the platform as the back end for the AI you already use: ask it, run it and trust it from your own Claude, not only from the website.

7 lessons

🧠

JDE-IQ: how the platform understands your JDE

What the semantic layer and ontology are, how they shape every answer, how to switch them on, and how to teach them your organisation's language.

5 lessons